Apart of big customer support lot of web hosts never tells you the real business story and many start-up web hosts in their desperate attempt to get hosting business from you have plenty to hide. Here are some of the things they will never tell you. For some start-up web hosts, service does not exist. Low cost or budget web hosting services are the ones most likely to fall under this category. Some will not provide any information about their service while others will proudly announce that they provide 24/7 service.
Many of the low-cost web hosts have little experience in web hosting. A good way to find out about the level of service is to get the service telephone number and use it before you sign on. This should tell you a lot about the level of service you should realistically expect from the host you want to use.
The other common truth amongst many web-hosting enterprises is that they lack experience. So you should be very careful about that.